Make Marketing History

The views of a marketing deviant.

Saturday, April 12, 2008

There's Only One Job Title.

Talking about craiglist's founder Craig Newmark, Robert Scoble gets it very wrong. He's not being self-deprecating, he's acknowledging that everybody is a "customer service rep". It's those people who don't realise this simple reality that cause all the problems.


Anonymous Anonymous said...

I figure I'm both making a comment and trying (too hard) for a little humor.


2:56 AM, April 12, 2008  
Blogger john dodds said...

Me too Craig.

4:51 AM, April 12, 2008  

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