Some time ago I wrote that it was the customer who ultimately decides what your values are. You can make all the claims you like, but you have to live up to them because you will increasingly be found out. If you don't realise that, you're even more myopic than Theo suggested.
Marketing/Business Consultant with background in public and private sector businesses in UK and US including most consumer media industries.
E mail: jcdodds [at] gmail [dot] com
3 Comments:
I reckon he knew that bridge was going to hold.
Maybe the earth was really hot the other way. Maybe he had to tackle that bridge to get back to his car.
Charles, that sort of conviction insight is what keeps you in the inimitable style to which we've all become accustomed.
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